Terms & Conditions
Monday - Friday : 9am to 6pm
Saturday : 10am - 4pm
Sunday & Public Holidays : Closed
1. PRODUCT AVAILABILITY & SUBSTITUTION
using seasonal blooms for most of our styling, hence if a flower pictured is
unavailable for any reason, we reserve the right to substitute this for a
flower of the same or higher monetary value in a similar style and color. rest assure that our
stylists will ensure that the look and feel of the styling will not be compromised. please note that as with all natural products there may be slight variances in
color.. the styling photographed on our website are shown to give an
impression of the size and style of our styling. a different styling comprising of different blooms will be delivered each time. confirmed orders are non-refundable.
2. PRICES &
as the flowers provided by
Beato are subject to seasonal availability and other price rises beyond our control , prices might be changed at the discretion of Beato. we are not liable
for any compensation resulting from such changes.
2.2 Promotional Codes
from time to time, we may
offer promotional codes or products at discounted prices. these offers are
valid from the time that we introduce them to the end date of the offer. the promotional codes cannot be used for purchases before the offer introduction date and after
the offer end date. a special offer or promotional code cannot be used in conjunction
with any other special offer or promotional code. in the event that a customer
has made a purchase and the price of a product is discounted due to a
special offer or promotional code, the price of the product at the time of
purchase shall prevail. we are unable to offer special discounts or to apply
promotional codes for purchases that have already been made. as our special
offers are often made depending on the availability of products, we may
change the terms of special offers, or withdraw them altogether, at any time without prior notice. we also reserve the right to offer personalized
special offers and promotions which will only be redeemable by the customer in
receipt of the special offer.
all prices shown on the site are in Singapore
3.2 Payment Methods
payment can be made by credit card via PayPal transaction. a confirmation email will be sent to you followed by Beato invoice via PayPal
for you to proceed payment. payment has to be made to confirm all orders.
payment can be made
via interbanking to Beato Pte. Ltd. corporate account: dbs bank 014-903436-0
[current account]. cash payment can be made @ Beato's atelier prior to delivery.
4.1 Delivery Details
we will endeavour to
deliver your order to the recipient's address that you have provided. however,
there may be times when this is not possible due to problems with the address
information provided or due to problems our drivers may encounter when
attempting to deliver the order. it is therefore very important that you ensure
that the recipient's address you have provided is accurate. additional
instructions would be appreciated for difficult to find addresses to assist our
4.2 Receipt of Deliveries
you to ensure that someone is at the specified location to receive the
delivery. styling sent to business addresses and hospitals may be delivered to the
a main reception; the signature of any person authorized to accept
delivery on behalf of the organization shall be accepted as proof of delivery
to your recipient. for deliveries to home addresses, if no one is there to
accept the delivery, the flowers will be delivered to the management office,
unless otherwise specified; the signature of any person in the management
office shall be accepted as proof of delivery to your recipient in the
event that no one is at home to receive the delivery and you have indicated
that you do not wish for us to leave the flowers at the management office, we
will call the recipient’s contact number given. reroute charges apply if
second attempt is needed.
weekday ( Monday to Saturday ):
6am - 8 am: 40$
8am - 9:30 am: 30$
9:30 am - 6pm: 20$
6pm - 9pm: 30$
9pm - 12am: 40$
12am - 6am: 60$
urgent delivery (55$) apply when client choose to
send the order on the same day within 3 hours upon ordering.
every re-route or second attempt delivery: charges according to the delivery time.
delivery on Sundays and public holidays·
9am - 6pm : 35$ / 6pm-12am: 40$
every re-route or second attempt delivery on
Sundays and public holidays: 35$ or 40$.
$30 additional charge for restricted areas such as all
army camps, psa ports and ferry points, airport cargo complex and terminals.
cut off time is 12pm. same day delivery requests after 12pm will be considered as (urgent
or after dusk).
weekend delivery requests have to reach Beato no later than Saturday 12pm.
delivery requests have to reach Beato not later than 24hrs before ph eve 12pm.
urgent or special requests, kindly calls Beato
at your service line 65-8338 1308.
for road safety of our
drivers and all road users, delivery time could be affected due to weather or
traffic conditions and/or unforeseen situations. we shall not be liable or
responsible for any late delivery or failure to deliver due to circumstances
beyond our control. refusal to accept item/s by the recipient will still be
considered as delivered and no refund will be made.
must be checked immediately and shall be deemed accepted if no
errors/discrepancies are raised upon delivery. Beato Pte. Ltd. reserves the
right not to entertain any further complaints thereafter due to the perishable nature
of our products. in the event that there is no recipient or no one is at the
indicated address to receive the items, the delivery will still be considered
as delivered and no refund will be made.
5. SUBSCRIPTION & ORDER CANCELLATION
subscription and confirmed order are non-refundable upon cancellation
FORCE of MAJEURE
we, nor any courier service that we use shall be
liable for any failure to perform, where such failure or delay results from any
circumstances outside our reasonable control; these circumstances include, but not be limited to, any
Acts of God (such as typhoons, rainstorm warnings, hill slides, earthquakes, flood,
extreme winds and fire), manmade
(sabotage, explosion, accidents, traffic congestion), societal (riots,
terrorism, industrial dispute or strike), political or governmental (changes in
law or even ruling regimes), or market conditions (inability to obtain goods).
reserve the right to display customer testimonials on our website.